
Lookback
7.1#3 in consumer video feedback softwareFrom $299 a yearAndroidiOSWeb
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| Fact | Lookback | Userfeel |
|---|---|---|
| Headquarters | Palo Alto, California | London, England, United Kingdom |
| Intended users | Lookback describes its platform as supporting product and research teams conducting customer research and sharing findings with stakeholders. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
Lookback suits product and research teams conducting customer research and sharing findings with stakeholders. It is also suited to teams that need mobile study capture or participant recruitment.
Userfeel suits product teams, agencies and ecommerce brands conducting ongoing usability research. It can serve researchers who need recruitment options, multiple study types or AI-assisted session analysis.