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Lookback vs Userfeel

Lookback logo

Lookback

7.1#3 in consumer video feedback softwareFrom $299 a year
AndroidiOSWeb
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Userfeel logo

Userfeel

8.3#1 in usability testing softwareFrom $3,000 a year
Free planAndroidiOSWebmacOS
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What both publish

FactLookbackUserfeel
HeadquartersPalo Alto, CaliforniaLondon, England, United Kingdom
Intended usersLookback describes its platform as supporting product and research teams conducting customer research and sharing findings with stakeholders.Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands.
ProductLookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing.Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research.

Lookback plans

  • Freelance$299 a year
  • Team$1,782 a year
  • Insights Hub$4,122 a year
  • EnterprisePriced on request

Userfeel plans

  • FreeFree
  • Solo$3,000 a year
  • Team$5,500 a year
  • Enterprise$15,000 a year
  • CustomPriced on request

Pick Lookback if…

Lookback suits product and research teams conducting customer research and sharing findings with stakeholders. It is also suited to teams that need mobile study capture or participant recruitment.

Pick Userfeel if…

Userfeel suits product teams, agencies and ecommerce brands conducting ongoing usability research. It can serve researchers who need recruitment options, multiple study types or AI-assisted session analysis.

Charts they share