
LiveKit Agents
8.6#1 in conversational ai platformsFrom $50 a monthFree planAndroidiOSWebAPI
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| Fact | LiveKit Agents | Vapi |
|---|---|---|
| Compliance | LiveKit lists SOC 2 Type II, GDPR, HIPAA, CCPA / CPRA, and the EU–US Data Privacy Framework; it says PCI DSS and ISO 27001 are in progress. | Vapi's FAQ states HIPAA and GDPR compliance and directs customers to its trust portal for documentation. |
| Integrations | LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers. | Documented prebuilt or standard integrations include Make, n8n, Google Calendar, Google Sheets, Slack and GoHighLevel. |
| Licence | The Agents framework is Apache-2.0 licensed, while LiveKit turn-detection models use a separate LiveKit Model License. | The hosted Vapi service is proprietary; its Flutter client package is published under the MIT licence. |
| Product | LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. | Vapi describes itself as a platform for builders to build, deploy, and improve voice agents. |
| Rating on G2 | 4.8 out of 5 from 2 reviews | 3.6 out of 5 from 6 reviews. |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews | 2.4 out of 5 from 15 reviews. |
| Self-hosting | Organizations can run LiveKit servers and Agents on local machines, virtual machines, Kubernetes, or distributed multi-region infrastructure. | Vapi's FAQ states that on-premise deployment is not supported. |
It suits developers building realtime voice, video, or multimodal agents who want deployment options and integrations. Teams connecting agents to phone systems can use native SIP support.
Vapi suits developers and businesses building voice agents with telephony, model choices, integrations, and monitoring. It is useful when teams need multilingual conversations, testing, analytics, or enterprise controls.