
LaborSoft
5.5#9 in grievance management softwareWeb
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| Fact | LaborSoft | Toby |
|---|---|---|
| Headquarters | Newton, MA 02464 | Sheridan, Wyoming, United States |
| Security | LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update. | Toby states that it encrypts data at rest with AES-256 and in transit with TLS 1.3, and uses three layers of tenant isolation. |
| Support | LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. |
| Workflow automation | Yes | Yes |
You want what its maker publishes above — check its page for the details.
Toby suits People and HR teams establishing or managing Employee Relations processes. Its plans address small functions through larger organizations with regulated data or audit obligations.