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KronoDesk vs Zendesk Guide

KronoDesk

6.3#113 in knowledge base softwareFrom $195.76 a month
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What both publish

FactKronoDeskZendesk Guide
Free planNoNo
HeadquartersSilver Spring, Maryland, United StatesSan Francisco, California, United States
Paid from195.7655

KronoDesk plans

  • 3-User Cloud Monthly$195.76 a month
  • 3-User Cloud Annual—
  • 5-User Cloud Monthly$268.54 a month
  • 5-User Cloud Annual—
  • 10-User Cloud Monthly$438.69 a month
  • 10-User Cloud Annual—

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick KronoDesk if…

KronoDesk suits support teams needing customer and ticket management, as well as organizations seeking project planning and software testing features in the same product. Its plans are sized by concurrent agent seats.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share