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Knowmax vs ProProfs Knowledge Base

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Knowmax

5.3#33 in ai knowledge base software
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What both publish

FactKnowmaxProProfs Knowledge Base
IntegrationsThe integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
SupportKnowmax lists [email protected] for support inquiries.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.

Knowmax plans

  • EnterprisePriced on request

ProProfs Knowledge Base plans

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month

Pick Knowmax if…

Knowmax suits enterprise CX teams distributing guided self-service across multiple channels. It fits organizations needing role-based access, real-time content sync, and integrations with customer-service systems.

Pick ProProfs Knowledge Base if…

It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.

Charts they share