
Knowmax
5.3#33 in ai knowledge base softwareWebAPIExtension
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| Fact | Knowmax | ProProfs Knowledge Base |
|---|---|---|
| Integrations | The integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Support | Knowmax lists [email protected] for support inquiries. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
Knowmax suits enterprise CX teams distributing guided self-service across multiple channels. It fits organizations needing role-based access, real-time content sync, and integrations with customer-service systems.
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.