KIX
8.6#1 in it sla management softwareFrom €33 a monthFree planAndroidiOSWebAPI
VisitKIX vs RespondNow
RespondNow
5.7#30 in it incident management softwareWebSelf-hosted
VisitWhat both publish
| Fact | KIX | RespondNow |
|---|---|---|
| Product | KIX is open-source service management software for ITSM, enterprise service management, and technical customer support. | RespondNow is an open-source incident management framework for creating, managing, and responding to organizational incidents through Slack. |
KIX plans
- KIX StartFree
- KIX Pro Business Cloud€33 a month
- KIX Pro Business On-Prem€3,690, paid once
- KIX Pro Enterprise CloudPriced on request
- KIX Pro Enterprise On-PremPriced on request
RespondNow plans
No prices published.
Pick KIX if…
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.
Pick RespondNow if…
It suits operations teams and developers that manage organizational incidents through Slack and can operate Kubernetes-based self-hosted software.