KBPublisher
6.8#14 in hr knowledge base software$498 one-timeFree planWebAPISelf-hosted
VisitKBPublisher vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | KBPublisher | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | Yes | No |
| Paid from | 33 | 55 |
KBPublisher plans
- Community EditionFree
- Essential—
- Team—
- 5 License Pack$498, paid once
- 10 License Pack$898, paid once
- 20 License Pack$1,498, paid once
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick KBPublisher if…
KBPublisher may suit organizations managing shared knowledge, approvals, and controlled access, including HR teams handling onboarding and personnel documents. The Community Edition is for organizations able to use an on-premise version without support or maintenance.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.