Kanal
5.9#46 in whatsapp marketing softwareFrom €89 a monthWebAPI
VisitKanal vs Superchat
What both publish
| Fact | Kanal | Superchat |
|---|---|---|
| AI agent | Kanal’s AI agent answers product, sizing, shipping and returns questions in 96+ languages, sends order status, and can hand a conversation to a human. | Superchat provides AI agents that can answer across WhatsApp, Instagram, SMS, webchat, email and phone, with human handoff controls. |
| API | Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify. | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. |
| Headquarters | Paris, France | Berlin, Germany |
| Integrations | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
Kanal plans
- Pro€89 a month
- Scale€149 a month
- Business€350 a month
- Agency€1,900 a month
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
Pick Kanal if…
Kanal suits Shopify merchants seeking WhatsApp-based marketing, sales recovery, and support. Agencies and larger teams can use plans with unlimited users and account management.
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.