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Jira vs ServiceNow Service Catalog

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Jira

9.2#1 in project management toolsFree plan
Free planAndroidiOSWebAPI
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What both publish

FactJiraServiceNow Service Catalog
HeadquartersSydney, Australia and San Francisco, CaliforniaSanta Clara, California, United States

Jira plans

  • FreeFree
  • Data Center—
  • EnterprisePriced on request
  • Premium—
  • Standard—

ServiceNow Service Catalog plans

  • ITSM FoundationPriced on request
  • ITSM AdvancedPriced on request
  • ITSM PrimePriced on request

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling

Pick ServiceNow Service Catalog if…

It suits organizations that want a web request portal with eligibility rules, approvals, and automated fulfillment. Its plan context may also suit teams seeking Service Catalog alongside broader ITSM capabilities.

Charts they share