Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs OMNITRACKER IT Service Management Center
OMNITRACKER IT Service Management Center
5.9#30 in it change management softwareWebAPILinuxmacOS
VisitWhat both publish
| Fact | Jira | OMNITRACKER IT Service Management Center |
|---|---|---|
| Founded | 2002 | 1995 |
| Headquarters | Sydney, Australia and San Francisco, California | Eckental near Nuremberg, Germany |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Interfaces support integrations including Microsoft Exchange Server, SharePoint Server, baramundi Management Suite, REST and SOAP web services, telephony, email, inventory, and geoinformation systems. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The vendor says AI models and services can run on-premises, with role-based access controls and auditable AI activity logs. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | OMNINET offers operations support, second-level support, and managed services for OMNITRACKER applications. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
OMNITRACKER IT Service Management Center plans
- OMNITRACKER ITSM CenterPriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick OMNITRACKER IT Service Management Center if…
OMNITRACKER IT Service Management Center suits IT teams that need root-cause analysis, known-error records, and tracking for workarounds and permanent fixes.