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Jira vs Mint Service Desk

Jira logo

Jira

9.2#1 in project management toolsFree plan
Free planAndroidiOSWebAPI
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What both publish

FactJiraMint Service Desk
Founded20022011
HeadquartersSydney, Australia and San Francisco, CaliforniaRzeszów, Poland
IntegrationsJira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.Mint lists email integration, LDAP, OpenID with Azure Active Directory, and integrations with baramundi and Lansweeper.
SupportThe Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support.Mint describes consultation, implementation and training, onboarding support, and continuing technical support for customers.

Jira plans

  • FreeFree
  • Data Center—
  • EnterprisePriced on request
  • Premium—
  • Standard—

Mint Service Desk plans

  • Cloud Lite$5 a month
  • Cloud Pro$5 a month
  • MintSD EnterprisePriced on request
  • MintSD LitePriced on request
  • MintSD ProPriced on request

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling

Pick Mint Service Desk if…

You want what its maker publishes above — check its page for the details.

Charts they share