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Jelly vs Serif

Jelly logo

Jelly

6.2#24 in shared inbox softwareFrom $319 a year
Web
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Serif logo

Serif

8.1#1 in email collaboration softwareFrom $30 a month
Free planiOSWebmacOSWindows
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What both publish

FactJellySerif
ComplianceLazyatom Limited says it does not currently hold its own SOC 2 Type II report or ISO 27001 certification.The security page claims SOC 2 Type 2, GDPR, HIPAA, Google Verified and CASA Tier 2 status.
ProductJelly is a shared inbox for small teams to collaboratively triage, assign, and reply to email.Serif places an AI employee in shared addresses such as info@, support@, and billing@ to answer routine email.
SecurityCustomer data is encrypted in transit and at rest, and sensitive customer data is additionally encrypted at the application layer with AES-256-GCM.Serif states that it is SOC 2 Type 2, GDPR, and HIPAA compliant, and that emails are not used to train general AI models or stored on its servers.

Jelly plans

  • Jelly$29 a month
  • Royal Jelly 👑$69 a month
  • Jelly$319 a year
  • Royal Jelly 👑$690 a year

Serif plans

  • Lite$30 a month
  • Standard$50 a month
  • Pro$200 a month
  • Team$50 a month
  • EnterprisePriced on request
  • FreeFree

Pick Jelly if…

Jelly suits small teams sharing Gmail or Outlook inbox work. It is aimed at groups that need assignments, internal discussion, automated rules, and shared responses.

Pick Serif if…

Serif is aimed at small businesses and operations teams that want routine shared-inbox and document tasks automated. Its escalation and approval options may suit teams that want to review replies before allowing more independent handling.

Charts they share