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Jadu Connect vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactJadu ConnectTracker
Audit trailYesYes
Deploymentcloudcloud
Intended usersJadu describes its technology as built specifically for local government and higher education, and its product supports customer case management.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeJadu Connect is a low-code customer experience and case management platform for managing customer cases.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SupportCustomers and partners can log in to Jadu Support to raise tickets and access manuals, release information, and training resources.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

Jadu Connect plans

  • Additional Storage Costs for LIVE Environment 100GB£30 a month
  • Additional Sandbox Environment£250 a month
  • Additional LIVE Licensed Users (pack of 5)£300 a month
  • Standard Package – Jadu Connect£1,450 a month

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Jadu Connect if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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