iTop vs Mint Service Desk

iTop

7.1 #3 in IT Knowledge Base Software

About iTop

Mint Service Desk

5.3 #40 in IT Problem Management Software

About Mint Service Desk
iTopMint Service Desk
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, WindowsWeb
Free planYesNo
Workaround tracking—Yes

Both are listed in Best IT Problem Management Software. On Everything Xiaomi, iTop scores higher on our published basis.