ITOC360
7.9#5 in incident management softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitITOC360 vs PagerDuty
What both publish
| Fact | ITOC360 | PagerDuty |
|---|---|---|
| Company legal name | The Google Play listing identifies the operator as ITOC360 Inc.; its developer contact lists IT SERVIS TEKNOLOJI HIZMETLERI VE YAZILIM ANONIM SIRKETI. | Crunchbase identifies the legal entity as PagerDuty, Inc. |
| Documentation depth | The GitBook documentation covers quickstart, channels, sources, escalation policies, incident lifecycle, alert grouping, authentication and security settings. | Documentation includes API v2 references, authentication, rate limits, endpoint guides, integration setup guides, tutorials, and operational workflows. |
| Founded | 2019 | 2009 |
| Headquarters | Istanbul, Türkiye | San Francisco, California, United States |
| Integrations | The integrations directory lists 59 native connectors across APM, automation, CI/CD, cloud, communication, logging, monitoring, observability, security and ticketing. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Intended users | The maker describes the platform as serving DevOps and SRE teams, and its pricing page identifies solo developers, early teams, growing teams, and teams of 20 or more as plan audiences. | PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams. |
| Mobile requirements | The mobile app requires an active ITOC360 account provisioned by an organization administrator; the app itself is free. | As of April 2025 the mobile app supports iOS 17+ and Android 12+, with iOS 18+ and Android 13+ required for new versions from November 16, 2026. |
| On-call scheduling | Schedules support daily or weekly rotations, timezone-aware coverage, holiday overrides, backup schedules and shift swaps. | Teams can configure on-call schedules, escalation policies, rotations, and overrides to reach the responsible responder. |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.5 out of 5 from 979 reviews |
| Rating on Gartner Peer Insights | No rating listed from 0 reviews | 4.5 out of 5 from 159 reviews |
ITOC360 plans
- FreeFree
- Foundation$12 a month
- Advanced$18 a month
- Premium$28 a month
PagerDuty plans
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
Pick ITOC360 if…
ITOC360 is aimed at DevOps and SRE teams managing alerts and on-call response. Its plans address solo developers, early and growing teams, and teams of 20 or more.
Pick PagerDuty if…
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.