IR Prognosis
4.8#19 in voip monitoring softwareSelf-hosted
VisitIR Prognosis vs Telchemy SQmediator
Telchemy SQmediator
6.7#4 in voip monitoring softwareAndroidWebAPILinux
VisitWhat both publish
| Fact | IR Prognosis | Telchemy SQmediator |
|---|---|---|
| Integrations | The product connects with enterprise UC and contact center platforms including Microsoft Teams, Cisco, Avaya, and Oracle. | It sends SNMP traps and provides a SOAP/XML web services interface for client applications to configure the system, retrieve data, and control active tests. |
| Purpose | IR Collaborate provides real-time intelligence across unified communications and contact center environments to help teams maintain performance, visibility, and reliability. | SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time. |
| Support | IR provides customer support and directs prospective customers to contact sales or request a demo from the product page. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
IR Prognosis plans
- IR CollaboratePriced on request
Telchemy SQmediator plans
- Business EditionPriced on request
- Enterprise EditionPriced on request
- Service Provider EditionPriced on request
- Small Business EditionPriced on request
- Small Service Provider EditionPriced on request
Pick IR Prognosis if…
IR Collaborate is designed for enterprise IT teams, service providers and contact center operations responsible for communications performance. It suits teams working across cloud, on-premises or hybrid communications environments.
Pick Telchemy SQmediator if…
SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.