InvGate Service Desk
7.9#4 in customer self-service softwareFrom $500 a yearAndroidiOSWebAPI
VisitInvGate Service Desk vs Xurrent Service Level Management
Xurrent Service Level Management
6.2#11 in sla managementAndroidiOSWebAPI
VisitWhat both publish
| Fact | InvGate Service Desk | Xurrent Service Level Management |
|---|---|---|
| Automation | Automation rules trigger custom actions when request conditions are met. | Predefined rules can trigger notifications and actions when SLAs are at risk of being breached. |
| Founded | 2009 | 2010 |
| Headquarters | Claymont, Delaware, USA; Buenos Aires, Argentina; Mexico City, Mexico; Barcelona, Spain | Santa Barbara, California, USA |
| Integrations | Native connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps. | Xurrent offers GraphQL, REST, Bulk, Events, Mail and Webhooks APIs plus a Workato connector, SSO, JIT provisioning and SCIM provisioning. |
InvGate Service Desk plans
- Pro$500 a year
- Starter$1,499 a year
- Enterprise$12,000 a year
Xurrent Service Level Management plans
- CorporatePriced on request
- EnterprisePriced on request
- MSP CorporatePriced on request
- MSP EnterprisePriced on request
- StarterPriced on request
Pick InvGate Service Desk if…
You want what its maker publishes above — check its page for the details.
Pick Xurrent Service Level Management if…
Xurrent suits corporate IT organizations and managed service providers that need configurable service targets, automated escalation, and performance reporting. Its listed plans address SMB, enterprise, and MSP use cases.