InvGate Service Desk
7.9#4 in customer self-service softwareFrom $500 a yearAndroidiOSWebAPI
VisitInvGate Service Desk vs Wolken AI Enterprise Service Management
Wolken AI Enterprise Service Management
5.3#25 in enterprise service management softwareWebAPI
VisitWhat both publish
| Fact | InvGate Service Desk | Wolken AI Enterprise Service Management |
|---|---|---|
| Headquarters | Claymont, Delaware, USA; Buenos Aires, Argentina; Mexico City, Mexico; Barcelona, Spain | Cupertino, California, USA |
| Integrations | Native connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps. | Wolken’s platform page lists native integrations for ServiceNow, Freshworks, Jira Service Management, Microsoft Teams, Slack, Salesforce, SAP, and Oracle. |
| Knowledge management | The product includes a knowledge repository intended to support self-resolution and reduce service-desk workload. | AI agents can curate knowledge content, remove duplicates, summarize fixes, and recommend next actions. |
InvGate Service Desk plans
- Pro$500 a year
- Starter$1,499 a year
- Enterprise$12,000 a year
Wolken AI Enterprise Service Management plans
- Enterprise Service ManagementPriced on request
Pick InvGate Service Desk if…
You want what its maker publishes above — check its page for the details.
Pick Wolken AI Enterprise Service Management if…
This service is aimed at IT teams, ITSM managers, CIOs, business leaders, business owners, and service managers. It also suits organizations coordinating service requests across non-IT departments.