
InvGate Service Desk
7.9#4 in customer self-service softwareFrom $500 a yearAndroidiOSWebAPI
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| Fact | InvGate Service Desk | Moveworks |
|---|---|---|
| Automation | Automation rules trigger custom actions when request conditions are met. | The platform uses AI agents to plan and execute tasks across enterprise systems. |
| Founded | 2009 | 2016 |
| Headquarters | Claymont, Delaware, USA; Buenos Aires, Argentina; Mexico City, Mexico; Barcelona, Spain | Mountain View, California, United States |
| Integrations | Native connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps. | Listed integrations include Workday, ServiceNow, Salesforce, Slack, Microsoft Teams, Google Drive, and Jira. |
| Knowledge management | The product includes a knowledge repository intended to support self-resolution and reduce service-desk workload. | It surfaces relevant answers and articles from an organization's knowledge base and identifies gaps where new articles may be needed. |
You want what its maker publishes above — check its page for the details.
Moveworks suits organizations seeking employee-facing knowledge search and workflow automation across enterprise systems. Its language support and access options may also suit distributed workforces.