Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Znuny
What both publish
| Fact | Intercom | Znuny |
|---|---|---|
| Founded | 2011 | 2013 |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Berlin, Germany |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Znuny plans
- Znuny (open-source software)Free
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
- Gold Support$9,999 a year
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Znuny if…
Znuny suits service and IT teams that need configurable ticket workflows, self-service, and multiple deployment options. Organizations wanting hosting or defined support arrangements can also consider its paid services.