Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs UserDeck
What both publish
| Fact | Intercom | UserDeck |
|---|---|---|
| Free plan | No | No |
| Team collaboration | Advanced includes multiple team inboxes and round-robin assignment. | Team members can share tickets, assign them to users, and organize them with statuses and tags. |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
UserDeck plans
- Starter$10 a month
- Basic$25 a month
- Plus$50 a month
- Pro$100 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick UserDeck if…
You want what its maker publishes above — check its page for the details.