Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Teamwork Desk
Teamwork Desk
6.2#78 in help desk softwareFrom $9.50 a monthAPI
VisitWhat both publish
| Fact | Intercom | Teamwork Desk |
|---|---|---|
| Founded | 2011 | 2007 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Cork, Ireland |
| Paid from | 29 | 9.5 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Teamwork Desk plans
- Starter$9.50 a month
- Pro—
- Premium—
- Enterprise—
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Teamwork Desk if…
Teamwork Desk suits support teams wanting shared inbox and ticket tools with options from 10 agents to unlimited agents. Organizations needing HIPAA verification can consider its Enterprise plan.