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Intercom vs SupportCandy

Intercom

8.5#9 in chatbot buildersFrom $19 a month
AndroidiOSWeb
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What both publish

FactIntercomSupportCandy
Free planNoYes

Intercom plans

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once

SupportCandy plans

  • Personal$79 a year
  • Professional$149 a year
  • Agency$299 a year
  • Personal (yearly)$39.50 a year
  • Professional (yearly)$74.50 a year
  • Personal (lifetime)$124.50, paid once

Pick Intercom if…

Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.

Pick SupportCandy if…

You want what its maker publishes above — check its page for the details.

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