Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Provide Support
Provide Support
6.5#13 in multilingual customer support softwareFrom $24 a monthAndroidiOSWebWindows
VisitWhat both publish
| Fact | Intercom | Provide Support |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2011 | 2003 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | New York, NY, USA |
| Listed integrations | 450 | 25 |
| Live agent chat | Yes | Yes |
| Paid from | 29 | 24 |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | No |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Provide Support plans
- Small Business$24 a month
- Corporate$53 a month
- Enterprise$108 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Provide Support if…
You want what its maker publishes above — check its page for the details.