Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Open Helpdesk
Open Helpdesk
7.1#39 in help desk softwareFrom $15 a monthFree planWebAPISelf-hosted
VisitWhat both publish
| Fact | Intercom | Open Helpdesk |
|---|---|---|
| Free plan | No | Yes |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Open Helpdesk plans
- FreeFree
- Starter$15 a month
- Business$39 a month
- EnterprisePriced on request
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Open Helpdesk if…
You want what its maker publishes above — check its page for the details.