Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Microsoft Copilot
Microsoft Copilot
8.7#4 in chatbot buildersFrom $99.99 a yearFree planAndroidiOSWebWindows
VisitWhat both publish
| Fact | Intercom | Microsoft Copilot |
|---|---|---|
| Founded | 2011 | 1975 |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Redmond, Washington, USA |
| Paid from | 29 | 9.99 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Microsoft Copilot plans
- FreeFree
- Microsoft 365 Personal$99.99 a year
- Microsoft 365 Family$129.99 a year
- Microsoft 365 Premium$199.99 a year
- Microsoft 365 Pro$99.99 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Microsoft Copilot if…
Copilot suits people who want an AI assistant across web and mobile or desktop platforms, with search, file uploads, and image creation. Microsoft 365 subscribers may also want its bundled apps and cloud storage; Family subscribers should note that AI features are for the subscription owner only.