Insta24 vs Medal Social Inbox
| Insta24 | Medal Social Inbox | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | €12/mo | $129/mo |
| Open source | No | No |
| Platforms | Web | Android, iOS, Web |
| Free plan | No | No |
| Social accounts | 1 | 13 |
| Unified social inbox | Yes | Yes |
| Comment management | Yes | Yes |
| Reply automation | Yes | Yes |
| Team assignment | Yes | Yes |
| Mobile app | — | Yes |
Both are listed in Best Social Customer Service Software. On Everything Xiaomi, Medal Social Inbox scores higher on our published basis.