
InspectWrk (formerly Inspectly360)
7.7#1 in mystery shopping softwareFrom $24 a monthAndroidiOSWebAPI
Visit
| Fact | InspectWrk (formerly Inspectly360) | Shopmetrics NEXT |
|---|---|---|
| Purpose | InspectWrk is AI inspection software for field and facility teams that replaces paper checklists and spreadsheets with mobile inspections, AI-verified photos, and audit-ready reports. | Shopmetrics NEXT supports mystery shopping, market research, audits, and experience management. |
| Security | Security pages state TLS in transit, encryption at rest, restricted audited production access, backups, monitoring and incident response. | Shopmetrics states that its infrastructure uses SSL connections, multiple firewalls, stringent security policies, hourly incremental database backups, nightly full backups, and offsite backup copies. |
| Support | Premium includes email and chat support with a reply within one business day, while Enterprise includes a dedicated account manager and onboarding. | The platform includes a Support Ticketing System whose preference settings are stored by cookies for up to one year. |
InspectWrk suits field and facility teams that need mobile inspections, photo evidence, and audit-ready reports. Teams working offline or routing failed items into corrective actions may find its listed tools relevant.
It suits organizations managing mystery shopping, research, audits, or experience programs, along with field users who need to find and complete jobs across devices. Organizations that coordinate outside partners or want training and action management in the same platform may also find its listed modules relevant.