Infronest Problem Management
7.0#16 in it problem management softwareFrom ₹29,999 a monthAndroidiOSWebAPI
VisitInfronest Problem Management vs Jira
What both publish
| Fact | Infronest Problem Management | Jira |
|---|---|---|
| Headquarters | The About page lists headquarters in Gurugram, Haryana, India. | Sydney, Australia and San Francisco, California |
| Security | The Trust Center says data is encrypted in transit and at rest, uses tenant isolation, and has server-enforced TOTP two-factor authentication for privileged roles. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Starter includes email support with a standard 24-hour response SLA; Professional includes priority support with a four-hour response. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Infronest Problem Management plans
- Starter₹29,999 a month
- Professional₹49,999 a month
- Enterprise₹94,999 a month
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick Infronest Problem Management if…
Infronest Problem Management suits enterprises, managed service providers, and technology organisations managing recurring incidents and known errors. Its incident links, change linkage, and internal comments support team investigations.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling