InfoFlo Impact
6.1#18 in nonprofit case management softwareFrom $36 a monthWeb
VisitInfoFlo Impact vs Primero
What both publish
| Fact | InfoFlo Impact | Primero |
|---|---|---|
| Case management | The software brings client information, programs, case notes, service delivery, and case history into a dashboard. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Purpose | InfoFlo Impact is customizable cloud based case management software for nonprofit and human services organizations. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Security | The cloud security page states that data is encrypted with 256-bit encryption and monitored around the clock using SIEM and IDS/IPS systems. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | Plans include unlimited phone and remote support with an assigned account manager; the FAQ also says initial training and ongoing support are included in the monthly cost. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
InfoFlo Impact plans
- Essentials$36 a month
- Pro$48 a month
Primero plans
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
Pick InfoFlo Impact if…
You want what its maker publishes above — check its page for the details.
Pick Primero if…
Primero suits organizations that need structured case intake, custom fields, audit trails, and reporting. Its deployment options fit teams considering self-management, hosted service, or a hybrid setup.