Incidental
5.6#24 in incident management softwareWebSelf-hosted
VisitIncidental vs xMatters
What both publish
| Fact | Incidental | xMatters |
|---|---|---|
| Incident management | Teams can manage incidents through Slack or the Incidental UI. | The platform supports collaborative response, adaptive team scaling, incident data review and automated resolution workflows. |
| Purpose | Incidental describes itself as open source incident management software. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
Incidental plans
No prices published.
xMatters plans
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
Pick Incidental if…
Incidental suits teams that coordinate incidents in Slack or a web UI and need public status pages. It also fits organizations seeking open-source, self-hosted deployment.
Pick xMatters if…
xMatters is aimed at DevOps, SRE, and operations teams that need incident workflows, alert handling, and on-call coordination. It may also suit teams connecting response workflows to cloud or on-premises systems.