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incident.io vs PagerDuty

incident.io logo

incident.io

7.6#2 in ai devops assistantsFrom $15 a month
Free planAndroidiOSWebAPI
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PagerDuty logo

PagerDuty

8.3#1 in on-call scheduling softwareFrom $21 a month
Free planAndroidiOSWebAPI
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What both publish

Factincident.ioPagerDuty
Founded20212009
IntegrationsListed integrations include Jira, Linear, GitHub, GitLab, PagerDuty, Datadog, Grafana, Zoom, Google Meet, and Slack.PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools.

incident.io plans

  • BasicFree
  • Team$15 a month
  • On-call$20 a month
  • Pro$25 a month
  • EnterprisePriced on request

PagerDuty plans

  • FreeFree
  • Incident Management FreeFree
  • Professional annual$21 a month
  • Professional monthly$25 a month
  • Business annual$41 a month
  • PD Reliability Platform Starter$2,800 a year

Pick incident.io if…

incident.io may suit teams coordinating incident response through Slack or Microsoft Teams and those needing on-call alert routing, schedules, or status updates. Its plan options include a free tier and paid products for team response, standalone on-call, and broader Pro features.

Pick PagerDuty if…

PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.

Charts they share