
Inbenta
5.8#36 in ai customer service agentsWebAPI
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| Fact | Inbenta | Webex App |
|---|---|---|
| Founded | 2005 | 1984 |
| Free plan | No | Yes |
| Headquarters | Allen, Texas, USA | San Jose, California, United States |
| Named integrations | The pricing page describes integrations with Slack, WhatsApp, Zendesk, Genesys, Workday, and Instagram. | Named integrations include Box, Salesforce, Google, Microsoft, Twitter, Slack, Appspace, Vbrick, ADP, and ACTextBot. |
Inbenta may suit organizations automating customer service across channels and languages, especially those needing knowledge tools and live-agent handoff. Its listed platform serves companies worldwide, while its PCI limitation matters to teams considering checkout-page use.
Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan