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Imagicle Call Recording vs Touch Call Recording

What both publish

FactImagicle Call RecordingTouch Call Recording
ComplianceImagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA.The maker cites support for compliance requirements including MiFID II, Dodd-Frank, GDPR, DORA, SEC, FINRA and MAS.
HeadquartersItalyOslo, Norway
SecurityThe product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption.The maker describes encrypted storage and transmission, authorised-user access, audit trails, role-based controls and regular third-party penetration tests.

Imagicle Call Recording plans

  • Cloud—
  • Custom quotePriced on request
  • Hosted, On-Prem software subscription—

Touch Call Recording plans

  • Custom Touch Call Recording ServicePriced on request

Pick Imagicle Call Recording if…

Imagicle Call Recording suits organizations that need to capture and review business calls across supported calling systems. Its deployment choices and supervisor assessment tools may suit teams with varied infrastructure or interaction-evaluation needs.

Pick Touch Call Recording if…

Touch Call Recording is aimed at regulated firms and enterprises, including financial services, contact centers, and telecom operators. It may suit organizations that need call recording with configurable retention and managed support.

Charts they share