Imagicle Call Recording
7.1#3 in call recording softwareAndroidiOSWebAPI
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| Fact | Imagicle Call Recording | Recordia |
|---|---|---|
| Compliance | Imagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA. | Recordia describes its use for communications evidence and cites MiFID II and GDPR among relevant compliance requirements. |
| Headquarters | Italy | Pozuelo de Alarcón, Madrid, Spain |
| Security | The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. | The privacy policy says conversation content is encrypted with AES-256 before storage and kept for the period determined by the client or user. |
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Imagicle Call Recording suits organizations that need to capture and review business calls across supported calling systems. Its deployment choices and supervisor assessment tools may suit teams with varied infrastructure or interaction-evaluation needs.
Recordia is designed for organisations with critical communications or high interaction volumes, including contact centres, banks, insurers, utilities, telecommunications companies, and BPOs.