Imagicle Call Recording
7.1#3 in call recording softwareAndroidiOSWebAPI
VisitImagicle Call Recording vs MiaRec
What both publish
| Fact | Imagicle Call Recording | MiaRec |
|---|---|---|
| Commercial licensing | The on-premises UCX Suite runs in evaluation mode and is permanently activated by purchasing application licenses. | Capabilities are licensed as per-user seats, including recording, screen recording, live monitoring, evaluation, and speech analytics seats. |
| Deployment | Call Recording can be deployed in cloud, on-premises, or hybrid environments. | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. |
| Founded | 2010 | 2013 |
| Headquarters | Italy | Silicon Valley |
| Rating on GetApp | 4.5 out of 5 from 10 reviews | 5.0 out of 5 from 1 review |
| Screen recording | The Screen Recording add-on captures up to two desktop screens per client and synchronizes the video with the related voice recording. | A separately licensed Windows client captures agent desktops and links video to the related conversation. |
Imagicle Call Recording plans
- Cloud—
- Custom quotePriced on request
- Hosted, On-Prem software subscription—
MiaRec plans
- Essentials$25 a month
- Professional$35 a month
- Enterprise$50 a month
Pick Imagicle Call Recording if…
Imagicle Call Recording suits organizations that need to capture and review business calls across supported calling systems. Its deployment choices and supervisor assessment tools may suit teams with varied infrastructure or interaction-evaluation needs.
Pick MiaRec if…
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.