
iET Enterprise Service Management
6.0#18 in enterprise service management softwareAndroidiOSWebAPI
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| Fact | iET Enterprise Service Management | Jira |
|---|---|---|
| Headquarters | Canton, Massachusetts, United States | Sydney, Australia and San Francisco, California |
| Security | The datasheet lists two-factor authentication with time-based one-time passwords and hash-based passwords. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
It suits mid-size and large enterprises seeking service workflows for IT and non-IT departments. Organizations needing workflow customization, integrations, and enterprise service management applications may find its scope relevant.
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling