IDEXX Neo
6.4#4 in veterinary practice management softwareAndroidiOSWeb
VisitIDEXX Neo vs Shepherd
What both publish
| Fact | IDEXX Neo | Shepherd |
|---|---|---|
| Integrations | The FAQ lists IDEXX diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS integrations. | The integrations directory lists connections including IDEXX diagnostics, HomeAgain, AllyDVM, CoVet, and PetDesk; its help center also lists Shepherd OpenAPI. |
| Payments | Payment features include payment capture, electronic signatures with a wireless Clover device, and payment history and reporting. | Shepherd Pay is integrated into the PIMS and supports USB terminals, stored cards, and online pet portal payments. |
IDEXX Neo plans
- NeoPriced on request
Shepherd plans
- Shepherd veterinary practice management softwarePriced on request
Pick IDEXX Neo if…
Neo is aimed at veterinary practices that need software for patient workflows, scheduling, payments, and practice reporting. Its browser support spans desktop and mobile devices.
Pick Shepherd if…
Shepherd is designed for veterinary clinics, particularly general practices seeking software aligned with clinic-day workflows. Clinics considering a move should account for the stated onboarding timelines, especially if migrating historical records.