Hook vs SmartKarrot
| Hook | SmartKarrot | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $1,250/mo |
| Open source | No | No |
| Platforms | api, Web | api, Web |
| Renewal risk analytics | Yes | — |
| Expansion analytics | Yes | — |
| Engagement analytics | Yes | — |
| CS performance reporting | Yes | — |
| Data source depth | multi-source | — |
| Free plan | — | No |
Both are listed in Best Customer Success Analytics Software. On Everything Xiaomi, Hook scores higher on our published basis.