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HelpWire vs Zoho Assist

HelpWire logo

HelpWire

8.0#23 in remote desktop softwareFrom $100 a month
Free planWebLinuxmacOSWindows
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactHelpWireZoho Assist
Founded20231996
Free planYesYes
Supported platformsdesktopSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

HelpWire plans

  • FreeFree
  • Solo$100 a month
  • Team$300 a month
  • Business$700 a month
  • Custom SolutionsPriced on request

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick HelpWire if…

HelpWire is designed for IT departments, managed service providers, and help desk teams that support Windows, Linux, or macOS workstations. Its free tier may suit a single operator managing up to five unattended devices.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share