HelpSpot vs Odoo Helpdesk

HelpSpot

6.6 #52 in Help desk software

About HelpSpot

Odoo Helpdesk

8.5 #8 in Help desk software

About Odoo Helpdesk
HelpSpotOdoo Helpdesk
Free planNoYes
Free trialNoYes
Paid from—$2.08/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, Linux, self-hosted, Web, Windows
Free planNoYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats3—

Both are listed in Best Help Desk Software. On Everything Xiaomi, Odoo Helpdesk scores higher on our published basis.