Helprace vs Znuny

Helprace

6.1 #76 in Help desk software

About Helprace

Znuny

8.7 #6 in Help desk software

About Znuny
HelpraceZnuny
Free planNoYes
Free trialNoNo
Paid from$18/mo$374.92/mo
Open sourceNoNo
Platformsapiapi, Linux, self-hosted, Web
Free planNoYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes

Both are listed in Best Help Desk Software. On Everything Xiaomi, Znuny scores higher on our published basis.