HelpMaster vs OTOBO
| HelpMaster | OTOBO | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | €325/mo |
| Open source | No | No |
| Platforms | Web, Windows | api, Linux, self-hosted, Web |
| Free plan | No | Yes |
| SLA management | Yes | Yes |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | Yes |
| Single sign-on | Yes | Yes |
| Approval workflows | Yes | Yes |
Both are listed in Best IT Help Desk Software. On Everything Xiaomi, OTOBO scores higher on our published basis.