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HelpDeskZ vs Intercom

HelpDeskZ

6.3#76 in help desk softwareFree plan
Free planWebAPISelf-hosted
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Intercom

8.5#9 in chatbot buildersFrom $19 a month
AndroidiOSWeb
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What both publish

FactHelpDeskZIntercom
Free planYesNo
HeadquartersPeruSan Francisco, California, United States

HelpDeskZ plans

  • HelpDeskZFree

Intercom plans

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once

Pick HelpDeskZ if…

You want what its maker publishes above — check its page for the details.

Pick Intercom if…

Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.

Charts they share