HelpDeskZ
The facts below are what the maker publishes about HelpDeskZ, checked and dated. Our editors have not written about it yet.
Plans and prices
From HelpDeskZ's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HelpDeskZ | Free | Free PHP based help desk software |
The facts
Each one read from HelpDeskZ's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 25 Sep 2026
- API security
- API setup allows selecting permissions and an IP address, and all API endpoints require authentication with a token.checked 12 Oct 2026
- Customer portal
- Yeschecked 25 Sep 2026
- Customization
- HelpDeskZ uses Twig as its template engine, which the maker says allows template modification.checked 12 Oct 2026
- Email piping lets users open or answer tickets by email.checked 12 Oct 2026
- Help center
- Yeschecked 25 Sep 2026
- Install option
- HelpDeskZ can be installed with one click via Softaculous.checked 12 Oct 2026
- Integrations
- The Login-Share module integrates HelpDeskZ with third-party applications.checked 12 Oct 2026
- Intended users
- The maker describes HelpDeskZ as a way for companies and site operators to manage customer support requests.checked 12 Oct 2026
- Knowledge base
- A customer-facing knowledge base can help reduce support requests.checked 12 Oct 2026
- Languages
- The maker says HelpDeskZ can be translated into any language.checked 12 Oct 2026
- Latest listed release
- The download page lists version 2.0.2, released March 9, 2021, and says it works with PHP 7.2 or higher.checked 12 Oct 2026
- License
- The software is licensed under GNU GPLv2 or later.checked 12 Oct 2026
- Other features
- The feature page lists ticket priorities, SEO-friendly URLs, email notifications, file attachments, and spam prevention.checked 12 Oct 2026
- Purpose
- HelpDeskZ is free PHP based software for managing a site's support through a web-based ticket system.checked 12 Oct 2026
- Shared inbox
- Yeschecked 25 Sep 2026
- Technology
- HelpDeskZ is developed with the CodeIgniter PHP framework 4.checked 12 Oct 2026
- Ticket handling
- Features include canned responses, custom ticket fields, and bulk actions for categorizing, assigning, or deleting tickets.checked 12 Oct 2026
- Ticket organization
- Groups let teams organize tickets and assign agents to manage them.checked 12 Oct 2026
Money
- Free plan
- Yeschecked 25 Sep 2026
The company
- Headquarters
- Peruchecked 28 Sep 2026
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