HelpCenter.io
7.1#62 in knowledge base softwareFrom $29 a yearWebAPI
VisitHelpCenter.io vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | HelpCenter.io | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The integrations guide lists Zendesk, Front, HubSpot, and Intercom, and says AI suggestions and replies in those integrations require Catalyst or the AI add-on on Bootstrap and Growth. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 29 | 55 |
| Publishing audience | both | both |
HelpCenter.io plans
- Bootstrap$29 a year
- Growth$119 a year
- Catalyst$179 a year
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick HelpCenter.io if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.