Helpable
7.8#22 in knowledge base softwareFrom $25 a monthFree planWebAPI
VisitHelpable vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Helpable | Zendesk Guide |
|---|---|---|
| Article limit | 15 | 40000 |
| Content analytics | Yes | Yes |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | No |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Languages | Helpable supports 50+ languages with automatic hreflang handling. | Zendesk says Guide articles can be translated into more than 40 languages. |
| Paid from | 25 | 55 |
| Publishing audience | both | both |
Helpable plans
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Helpable if…
It suits SaaS companies, agencies, e-commerce businesses, no-code builders, indie hackers, and small businesses needing multilingual support content and chat.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.