Help Scout vs Zoho TeamInbox

Help Scout

7.6 #46 in Knowledge base software

About Help Scout

Zoho TeamInbox

7.2 #2 in Shared Inbox Software

About Zoho TeamInbox
Help ScoutZoho TeamInbox
Free planYesYes
Free trialYesYes
Paid from$25/mo$0.99/mo
PlatformsapiAndroid, iOS, Web
Free planYesYes
Paid from25 /user/mo
Customer portalYes
Shared inboxYes
SLA managementYes
Help centerYes
Ticket automationYes
API accessYes
Included agent seats5
Publishing audienceCustomers
Article limit10 articles
SSO supportYes
Internal commentsYes
Collision detectionYes
Assignment automationYes
Mail platformsstandalone
Mobile appsYes

Listed together in Best Shared Inbox Software