HelloBox
7.3#8 in customer community softwareFrom $5 a monthFree planWebAPI
VisitHelloBox vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | HelloBox | Zendesk Guide |
|---|---|---|
| Documentation | The help center provides guides for content sources, access control, custom domains, design, newsletters, widgets, Search Console, Discord, Slack, X/Twitter and advertising. | Official documentation includes getting-started tutorials, agent and administrator guides, REST API v2 references and Apps references. |
| Integrations | Listed integrations include automatic posting to Twitter, Slack and Discord, Google Analytics, Google Search Console, and chatbot tools such as Intercom, HubSpot and Drift. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
HelloBox plans
- FreeFree
- Starter$5 a month
- Growth$10 a month
- Pro$20 a month
- Business$50 a month
- Scale$100 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick HelloBox if…
HelloBox may suit creators, course communities, startups, newsletter communities, podcasters, businesses, bloggers, or existing groups that need a hosted publishing and discussion space. It offers public or private access and member approval controls.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.