Hello Customer
6.0#18 in customer experience management softwareAndroidiOSWebAPI
VisitHello Customer vs UXPressia
What both publish
| Fact | Hello Customer | UXPressia |
|---|---|---|
| Founded | 2015 | 2015 |
| Headquarters | Ghent, Belgium | Sacramento, California, United States |
| Integrations | Hello Customer lists 37 integrations, including SurveyMonkey, Typeform, Google Reviews, Salesforce, HubSpot, Zendesk, Snowflake, Zapier, Make, FTP, file uploads and its API. | Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations. |
| Product | Hello Customer is a European Voice of Customer platform that combines feedback channels, analyzes satisfaction drivers with AI, and routes actions to responsible teams. | UXPressia describes itself as a customer experience mapping and management platform for centralizing customer journey maps, personas, service blueprints, and other CX assets. |
| Support | The company provides general system, infrastructure and information-security support at [email protected]. | UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days. |
Hello Customer plans
- CustomPriced on request
UXPressia plans
- FreeFree
- Pro$36 a month
- Business$95 a month
- EnterprisePriced on request
Pick Hello Customer if…
Hello Customer suits CX, operations, and leadership teams in retail, banking, insurance, and telecom that need to organize customer feedback and assign follow-up actions.
Pick UXPressia if…
UXPressia suits CX strategists, CX and UX designers, researchers, analysts, and project managers who need to create and organize customer experience maps and personas. Teams that need the listed integrations or broader export formats should check the plan details.